Data Deletion Instructions

User Data Deletion Instructions

Last Updated: September 3, 2026

Al Kalha Restaurant respects your right to request deletion of eligible personal information associated with your use of our website, WhatsApp services, online ordering channels, and customer-support systems.

The service is operated by:

AL KALHA RESTAURANT L L C SOLE PROPRIETORSHIP SHJ. BR

How to Request Deletion

To request deletion of your personal information, please email:

info@alkalharestaurant.com

Use the subject line:

Data Deletion Request

Please include enough information for us to locate and verify your records, such as:

• Your full name
• The mobile or WhatsApp number used to contact Al Kalha Restaurant
• Your email address, if applicable
• Approximate date of your interaction or order
• Any order reference number, if available

Verification

For security and privacy reasons, we may need to verify that the person submitting the request is the owner of the relevant account, phone number, or information.

We will not ask you to provide passwords, payment-card PINs, or other unnecessary sensitive credentials.

What We May Delete

Where applicable and legally permitted, we may delete or anonymize information such as:

• Customer profile information
• WhatsApp conversation records stored in our systems
• Delivery addresses
• Saved customer preferences
• Customer-service records
• Marketing profile information
• Other personal information no longer required for legitimate business or legal purposes

Information We May Need to Retain

Some information may need to be retained where required by law or for legitimate purposes, including:

• Accounting and financial records
• Tax records
• Completed transaction records
• Fraud-prevention information
• Legal claims and dispute records
• Regulatory compliance information
• Security and system-integrity records

Where information must legally be retained, we will restrict its use to the applicable purpose wherever reasonably possible.

Processing Time

We aim to process valid deletion requests within 30 days.

If additional time is reasonably required because of the complexity of the request or applicable legal obligations, we will communicate this where appropriate.

WhatsApp and Meta Data

Deleting information from Al Kalha Restaurant’s systems does not necessarily delete information independently held by WhatsApp, Meta, your mobile device, telecommunications provider, payment provider, or another independent service.

For information controlled directly by those services, you should use the privacy and account-management tools provided by the relevant service provider.

Confirmation

After an eligible deletion request has been processed, we may send confirmation to the contact information used in the request.

Contact

For all data deletion and privacy requests:

Al Kalha Restaurant

Legal Entity:
AL KALHA RESTAURANT L L C SOLE PROPRIETORSHIP SHJ. BR

Website:
https://alkalharestaurant.com/

Email:
info@alkalharestaurant.com

Privacy Policy:
https://alkalharestaurant.com/privacy-policy/